IAT Insurance

AirMason’s Auto-Policy Updates

and how they revolutionized IAT Insurance’s Approach to Compliance

How AirMason’s Automated Policy Updates (APU) Revolutionized IAT Insurance’s Approach to Compliance

Name

IAT Insurance Group

Type

Insurance company

Location

USA🇺🇸

Team Members

1000+

Admins

5

Total Documents

67

SSO Platform

The Issue

Before AirMason, IAT Insurance’s handbook (and policy updating process) left a lot to be desired. Their nearly 300-page policy document, packed with dense policies and complicated legal jargon, offered a subpar reading experience.Team members struggled to absorb the information, resulting in plenty of follow-up questions and clarification requests for the HR Team. Managing updates was complicated and time-consuming, with each policy requiring manual formatting across multiple platforms prior to distribution.Tracking signatures was tedious, complete with endless reminders and emails to team members who needed to sign off on the most recent versions of policies. And compliance had become a total guessing game with little assurance their policies were up-to-date or aligned with changes to federal, state, and local employment laws. Simply put: something needed to change
IAT Insurance handbook in AirMason

The Solution

AirMason’s intuitive SaaS platform was exactly what IAT Insurance had been looking for. Our content and design experts could transform their dense, text-heavy handbook into clear, visually engaging materials that employees would enjoy reading.Tedious, manual document conversions, formatting headaches, and juggling files across multiple platforms would be a thing of the past. Instead, policy updates would be streamlined and centralized in one convenient location. IAT would no longer need to chase employees for policy acknowledgements thanks to AirMason’s customizable, automated messaging and signature reminders.Best of all, IAT would no longer have to worry about compliance thanks to AirMason’s Automatic Policy Updates (APU). Our team of legal experts would send automatic updates that could be copied and pasted into their handbook and state addendum documents. As an added bonus, AirMason offered to meet biannually with the IAT team to keep them ahead of legislative developments and trends.
IAT Insurance mission and vision

“like having our own employment lawyer on retainer—at an extremely affordable price. Thanks to AirMason, the IAT Team is firing on all cylinders once again, informed, compliant, and stress-free!”

— Toni Ann Parenteau, Senior HR Generalist at IAT insurance group

The Outcome

IAT Insurance and AirMason have quickly forged an ideal HR partnership. IAT’s Senior HR Generalist, Toni Ann Parenteau, has become one of our biggest advocates—even speaking with prospective clients about the positive impact we’ve had on their organization.Across the board, IAT has seen significant improvements. Employees genuinely enjoy reading and referencing IAT’s considerably shorter handbook now, and they’re successfully retaining important policy information.Toni shared that out of 980 employees who read the updated handbook, only six had questions about policies or procedures; a remarkable improvement! The IAT team appreciates AirMason’s intuitive platform, seamless integration process, and exceptional customer support.
IAT Insurance communication section
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