AirMason is already used and trusted by HR teams serving millions of employees worldwide
IntroducingAirAssist
The AI HR Assistant that actually knows what it's talking about.
A personalized experience both at the Employee & Organization levels, AirAssist understands your company's policies, state and federal policies, context specific rules, as well as the employee's HRIS profile before providing the correct answer.
Full integrations with all the major HRIS providers.
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Granular Context ControlAdmins can manage exactly where AirAssist gets its information from, add additional rules on what to ignore or incorporate. Add in custom Q&A to train it to understand previous context specific situations.
Automatic PermissionsEach conversation with AirAssist is limited (at the native level) to documents that each employee has access to.
Full Audit TrailAbility to edit and review every answer provided by AirAssist...
Integrationsare integrated.
Technical Feasibility& Enterprise Readiness
Integrating AirMason into your offering is simple and hassle-free. Our team works closely with you to ensure a smooth implementation that aligns perfectly with your brand and operational needs.
More importantly, our team provides a white glove service to your clients, supported by 6 years of technical maturity and operational excellence.
Get access to our HR Compliance Library- 50+ native integrations with SSO & HRIS Providers
- Already serving millions of employees globally
- Scalable, de-coupled architecture running on Google Cloud
ChatGPT-level speed. Policy-level precision. Without the Teams clunk.
Book a Demo TodayOur platform doesn't exist elsewhere, so naturally there are questions.
What’s Inside
AirAssist is your HR team’s AI sidekick, trained on your own documents, policies, permissions, and culture guide. It answers employee questions in your company’s tone of voice, and always within the guardrails you set. Whether your team has 10 people or 100,000, AirAssist scales right along with you without breaking a sweat.
Most chatbots answer in a generic “robot HR” voice and hope for the best.
AirAssist is built for HR teams that actually care about accuracy, overall control and ease of setup.
Here’s the difference:
AirAssist is built for HR teams that actually care about accuracy, overall control and ease of setup.
Here’s the difference:
- Granular Context Control: You decide where it pulls info from and what to ignore.
- Automatic Permissions: Employees only see answers and context from documents that they are allowed to see.
- Full Audit Trail: Every answer can be reviewed, edited, and improved.
- Cultural Tone: Responses sound like your HR team, not a compliance manual.
- Personalized: Responses are personalized to each employee, the more context we have from your HRIS, the more personalized it gets.
Yes. AirAssist is trained on your culture guide, so answers feel human, friendly, and aligned with your company’s vibe. All the legalese translated with empathy and clarity for humans. It just answers the way you would want your HR team to say it.
Almost anything your employees would normally ask HR about, including questions like:
And for unique, one-off situations, you can add custom Q&A without coding or headaches.
- How do I submit an expense report?
- How many vacation days do I have left and can I carry these over to next year?
- What's the process for requesting parental leave?
- Is Jury Duty paid?
- I just got married. How can I add my partner to my benefits?
- Can I work from another state or country temporarily?
- Can I talk to someone confidentially?
And for unique, one-off situations, you can add custom Q&A without coding or headaches.
Way more. AirAssist understands context like location, role, and department, so answers are personalized for each employee. It also knows when to escalate. If something needs a human touch, AirAssist loops in HR with the full conversation trail so you do not have to start from scratch.
CoPilot, ChatGPT, have reasoning but lack context, personalization, and granular controls out of the box.
AirAssist combines context, reasoning, personalization, granular controls, and then adds in your tone of voice along with memory.
CoPilot, ChatGPT, have reasoning but lack context, personalization, and granular controls out of the box.
AirAssist combines context, reasoning, personalization, granular controls, and then adds in your tone of voice along with memory.
Answers are AI-powered and sourced from your own documents, always available for human review. However it’s always important to understand, AirMason always provides legal information, not legal advice.
AirAssist does keep you in control of what goes live. For the employment law updates that come through Airmason, those are always reviewed by AirMason’s HR Legal team, so compliance is built in.
AirAssist does keep you in control of what goes live. For the employment law updates that come through Airmason, those are always reviewed by AirMason’s HR Legal team, so compliance is built in.
It does, and only when it should. AirAssist can use past context to give smarter, more consistent answers while still respecting permissions and privacy. That means if someone asks about parental leave during a session, it will not repeat the basics again. It will pick up right where they left off. However, if they close their browser and come back, AirAssist won’t presume to remember their conversation for their own privacy sake. This can all be customized of course.
Every answer is tracked in the audit trail, so you always know what was said and can edit or adjust if needed.
Every answer is tracked in the audit trail, so you always know what was said and can edit or adjust if needed.
Setup
Most teams get AirAssist up and running within the same day. For larger teams, a more comprehensive rollout, depending on the type of HRIS you have, can take anywhere from 1 to 3 weeks depending on how many employees and documents you are working with.
We will walk you through the whole thing step by step, white glove service.
We will walk you through the whole thing step by step, white glove service.
Sometimes. AirAssist is plug and play for most setups, so you will not need engineers in the weeds. But for things like connecting SSO or pulling in HRIS data, you may need a quick assist from IT. Do not worry, we will guide them so it takes minutes, not hours.
You just upload the documents you want it to learn from, choose which ones matter most, and set custom rules if needed (or over time) for what to include or ignore. You can also add custom Q&A to cover company-specific situations. From there, AirAssist uses that content to answer in your voice without coding required.
Absolutely. You can add your own Q&A or create rules for unique scenarios. Whether it is your exact process for expense reimbursement or how your PTO works for part-timers in Texas, AirAssist learns it and gets it right the next time.
AirAssist works with most popular HRIS and SSO platforms so it knows exactly who is asking the question and what they are allowed to see. That means each employee gets personalized answers without you having to babysit access settings.
The obvious caveat here is that some HRIS are harder to import data from, while others simply will not allow you to export anything at all. We’d love to learn more about what your setup looks like and then we can answer this one more accurately.
The obvious caveat here is that some HRIS are harder to import data from, while others simply will not allow you to export anything at all. We’d love to learn more about what your setup looks like and then we can answer this one more accurately.
Permissions are automatic and can be controlled through your access rules under the AirMason dashboard. AirAssist only pulls from the documents and data each employee already has access to. You set the rules once, and it handles the rest without worrying about someone seeing a policy they should not. The rules can also be delegated through Okta, Azure, or your HRIS system.
Yes, absolutely. You can test AirAssist in a sandbox mode to preview responses before they ever reach employees. That way you can adjust answers, tweak the tone, and make sure everything feels just right before go-live.
We have got you. Our team is on hand with live support, training sessions, and even white glove onboarding if you would like us to do the heavy lifting. You will never be left staring at a confusing dashboard wondering what to click next.
AirAssist supports all the common file formats, including:
Whether your policies live in PDFs or old Word docs, AirAssist makes them searchable, contextual, and ready to serve up to employees in plain language. If you have something unusual, just ask, odds are we can handle it.
- Word (.docx)
- PowerPoint
- Google Docs
- HTML or web-based documents
Whether your policies live in PDFs or old Word docs, AirAssist makes them searchable, contextual, and ready to serve up to employees in plain language. If you have something unusual, just ask, odds are we can handle it.
Compliance
AirAssist keeps you ahead of changing employment laws. It answers questions using your own policies and our curated library of state and federal addenda, all in the tone of voice of your company’s brand guidelines and culture guide.
AirAssist answers based on the documents and policies you provide. You always have the ability to review and edit every response before or after it is shared with employees. AirAssist provides legal information, not legal advice, and the responsibility for accuracy rests with your HR team. AirMason gives you the tools and controls, but you decide what is correct with the ability to jump in at any time.
Absolutely. Every answer is editable before or after it is published. You can adjust language, add clarifications, or change tone, and AirAssist learns from those edits for next time.
Yes. Every answer is tracked in a full audit trail, including what was asked, what was answered, and any edits you made. You can review the history any time, download reports, and prove compliance if needed.
Please note we are in the works of providing an additional control of turning on “Anonymous Mode”. If you turn this on, it will allow every employee to in-turn, toggle any conversation to be anonymous without any logging.
Please note we are in the works of providing an additional control of turning on “Anonymous Mode”. If you turn this on, it will allow every employee to in-turn, toggle any conversation to be anonymous without any logging.
AirAssist uses automatic permissions and context from your HRIS to deliver the right answer to the right person. That means managers see manager-only content, while employees see what applies to them. And if a question is too complex, AirAssist flags it for your HR team instead of guessing.
Yes. You can set rules so policies are assigned by state, country, department, or role. That way, employees in California see the policies that apply to them, while employees in Germany see theirs, without you creating separate handbooks for everyone.
If a policy or employment law changes, you can update the source content, and AirAssist will automatically adjust future answers. The audit trail keeps a record of what was said before, so you always have full visibility.
No. AirAssist provides legal information, not legal advice. It helps you stay compliant with employment law and HR best practices, but ultimate decisions and interpretations should always be made by your HR team or legal counsel.
Fine Print
Pricing depends on the size of your team and the level of support you want.
Our pricing starts at $4.20 per employee per year.
We offer flexible plans that scale with your organization, so you are never paying for more than you need. Curious how it could work for you? Let’s talk about your setup and map out the right plan.
Our pricing starts at $4.20 per employee per year.
We offer flexible plans that scale with your organization, so you are never paying for more than you need. Curious how it could work for you? Let’s talk about your setup and map out the right plan.
We charge per employee not by each employee question. That means you can grow your team without worrying about hidden fees or surprise costs.
Yes. You can test-drive AirAssist, upload your own documents, and see how it handles real HR questions in your company’s tone of voice before making a commitment.
For most plans, no.
However for more complex HRIS connectivities, we do charge a one-time implementation cost, we will scope everything with you upfront so there are no surprises.
However for more complex HRIS connectivities, we do charge a one-time implementation cost, we will scope everything with you upfront so there are no surprises.
Our base plan includes:
- Access to your AirMason dashboard
- Up to 500 documents
- Easy-to-use document editor
- Cultural tone alignment through your company’s guide
- Permissions synced from your HRIS or SSO
- Full audit trail of every answer
- Ongoing access to our support team
Absolutely. AirAssist grows with you. Add new employees and they will get instant, permissioned access. Remove access just as easily. Your plan adapts as your team changes.
Both. Most clients choose annual billing for the best value, but if you need flexibility while you are still testing AirAssist, we offer month-to-month plans as well.
If you decide to cancel, we will make sure you can export your conversation logs and configuration so nothing is lost. There are no traps or hidden penalties.
Support
Both you and your employees get real, human support right from the dashboard. Live chat, dedicated email support, and scheduled calls are all available during business hours. Whether it is a permissions hiccup, a formatting question, or a policy nuance, we are here for you.
Yes. Every AirAssist customer gets a named account lead who knows your setup inside and out. No ticket roulette. You will have a consistent person to call when you want to troubleshoot or strategize.
We provide live walkthroughs, recorded sessions, searchable help docs, and one-on-one training when needed. If you ever need a refresher, you can book another session anytime at no extra cost.
Absolutely. We can provide branded guides, employee-facing walkthroughs, and even join live training sessions to help roll out AirAssist to your team. You decide how hands-on you want us to be.
During business hours, most requests are answered within an hour. Admin-related support requests are usually resolved in 4 to 6 hours. If it is marked urgent, we escalate immediately.
Yes. Our in-house team can help with document styling, rewriting confusing copy, or reviewing HR legal changes. Larger projects like full audits or new policy creation are scoped separately so you always know the cost upfront.
It is. Our Help Center is searchable, current, and based on real questions from customers. Articles, videos, and step-by-step guides are updated regularly, and if you cannot find something, we will add it.
Always. You will get product updates, release notes, and feature spotlights. If there is a big release, your account lead can walk you through it and we often offer webinars and training sessions to help you get the most out of new features.
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