Create an Amazing Employee Handbook for your Restaurant

Top restaurants, cafes, and bars all choose AirMason to build their employee handbooks. Get servers, cooks, baristas, and bartenders up to speed quickly and keep them adhering to policies throughout their career at your restaurant.

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Updated July 2016

AirMason is a simple online tool that makes it easy to build an employee handbook for your restaurant.

1. Wizard

Our wizard asks a series of questions and generates a custom employee handbook.

2. Customize

Our easy-to-use editor makes it easy to fine-tune your design and content.

3. Publish

Publish your handbook as a mobile-friendly web-page, as a PDF, or as a hardcover.

What's included in our restaurant handbook?

Our handbook covers all the basics and legal requirements. Beyond that, we include culture-building sections such as 'Our Values' and photos 'Our History'.

Welcome

This is often one of the first official interactions with your employees. Our template includes a friendly and welcoming introduction.

  • Letter From The CEO
  • About This Handbook
  • Our Restaurant
01

About the Restaurant

It's important the new hires have a great understanding of your restaurant's values and culture.

  • Our Mission
  • Who We Are
  • Our Values
  • Where We Came From
  • Some Photos
02

Employment Policies

An outline of your food service employment policies.

  • Non-Discrimination
  • Age Requirements
03

You're Hired! Now What?

Written in plain english, our template outlines some standard first steps for employees.

  • Orientation Period
  • Evaluations
04

Schedules

Let the team know your procedures for managing schedules at your cafe / bar / restaurant.

  • Managing Your Schedule
  • I Can't Make it In. What Do I Do?
  • Absences
  • When Should I Arrive For Work?
  • Tardiness
05

Behavior At Work

A standard set of rules and recommendations for employees in regards to their behaviour at work.

  • Standards of Conduct
  • Cell Phone Usage
  • Social Media Usage
  • Harassment
  • Sexual Harassment
  • Solicitation
  • Resignations
06

Payment Procedures

Standard methods and policies for getting paid and managing tips at your bar / cafe / restaurant.

  • Getting Paid!
  • Time Procedures
  • Tip Reporting
  • How Do I Get Paid?
  • Overtime
  • Payroll Deductions
  • Lost Paychecks
  • Change of Personal Information
07

Benefits

Get waiters, waitresses, cooks, hosts, and hostesses excited about working at your establishment.

  • Family & Medical Leave
  • Holidays
  • Vacations
  • Worker's Compensation
  • Employee Meals
08

Customer Service

Customer service directly translates to happy customers and more profit for your restaurant.

  • Serving The Customer
  • Serving Alcohol
  • Telephone Courtesy
09

Working As a Team

It's important new hires are able to quickly merge into the existing team.

  • Management / Employee Relations
  • Meetings
  • Teamwork
  • Communication
10

Safety

It's key to go over safety procedures for your bar / bakery / cafe.

  • Maintaining a Safe Workplace
  • Sanitation
11

Your Appearance

Inform new employees about your dress code and ways they should present themselves.

  • Dress Code
  • Hair
  • Jewelry
  • Facial Hair & Makeup
  • Hands & Nails
  • Cologne & Perfume
  • Piercings, Gauging & Tattoos
12

Accidents & Emergency Situations

Don't wait until it's too late to inform new hires about emergency procedures.

  • Crime & Robbery
  • Fire Protection
13

Confidentiality

A standard clause on confidentiality and disclosure.

  • Proprietary & Confidential Information
14

This Handbook

A closing statement.

  • Policy Statement
  • Employee Handbook Receipt
15

Beautiful. Legally compliant. Made for restaurants.

Join over 419 top restaurants that have made an AirMason handbook.

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Case study

Joey & McFinns

"As a pub, what really sets us apart is our service. It's critical that our servers, hosts, and cooks can work together like a well oiled machine.

AirMason made it possible for us to make an employee handbook that new hires actually take time to learn."

- Sarah Lister, CEO

Business type

Bakery

# of employees

43

AirMason is where top bars, cafe's, bakeries, and restaurants go to make the best employee handbooks.

2.4k

Handbooks made this year

9.8

of 10 clients recommend us

6.2k

Clients we serve nationwide
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Hand Crafted by HR and Legal Experts

Our handbook was made by, and is maintained by HR and legal experts with expert knowledge of bars, restaurants, cafes, bakeries, and catering companies.

Everything you need in one easy-to-use platform.

Password Protected

Optionally add a password to your handbook and change it anytime so you are always in control of who can access it.

Digital Signatures

Require employees to sign your handbook with a legally binding electronic signature.

Custom design

Over 100 custom fonts, background images, background colors, and more. AirMason is a design-first handbook.

Multiple Collaborators

Invite as many people as you'd like to help with the handbook. They'll be able to make changes anytime.

Multiple Handbooks

Create and manage multiple handbooks in one account.

Publish Everywhere

Build your handbook once and publish digitally for destop and mobile, and export as a PDF.

State-specific Policies

We automatically create and update your table of contents from your template and as you edit your handbook.

Always up to date

We'll let you know if any local or federal laws change and suggest changes to your handbook.

Automatic Table of Contents

We automatically create and update your table of contents from your template as you edit your handbook.

Safe & Reliable

AirMason has 99.999% uptime, 24/7 monitoring, daily backups, and 128-bit SSL encryption so your information is always safe.

Custom domain

Set up a custom domain (ie. handbook.yourcomany.com) easily with AirMason.

Photos, Maps & More

Add inline and full-page photos to your handbook. We'll make sure they look good on every screen.

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Trusted by some of the world's smartest companies

What's the purpose of an employee handbook?

Employee handbooks are critical for service-based businesses such as restaurants. Handbooks speed up the process of getting employees performing at their best, and the result is better employees and happier customers.

Enhance professionalism

Show your staff that you are serious about your restaurant, and more importantly, their performance. A professional looking handbook makes it clear to staff that it's important to read and adhere to.

Address Questions

Good employees want to know what they need to do and how to do it. Your restaurant’s handbook will cover this in a uniform way. We've included all the frequently asked questions we've heard over the years and answered each one clearly. By answering these questions upfront, you save a lot of headaches down the road.

Improve Employee Confidence

Restaurant employees do better work when they are confident of their job requirements and the specific procedures they are expected to perform. This translates to better customer service as well.

Improve Consistency

When you have the policies written out, you can consistently train every employee quickly. If you need to take disciplinary action with someone, the employee handbook gives you written documentation of procedures in case of any messy legal action.

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